Free Wi-Fi in Japan: how to find it and connect
Look for the "Japan.Free Wi-Fi" symbol. Free Wi-Fi in Japan comes from several providers, and each one has its own way to connect, so set things up before you need them.
How to find free Wi-Fi
The Japan Tourism Agency runs a free public Wi-Fi service for visitors called Japan.Free Wi-Fi. You can use the Wi-Fi at places that show the public wireless LAN mark.
- Look for the Free Wi-Fi symbol for foreign tourists at shops and facilities.
- The official website has a spot finder: "Nearby", "Search", "Major locations" and an indoor map.
- Stores that offer free Wi-Fi often show the network name (SSID) and password on a sign.
Different providers, different steps
Wi-Fi spots are run by several companies. The steps to connect, the apps you need and the time limits are not the same everywhere.
- Some providers ask you to download an app, register your email address and accept the terms of use.
- Some providers give you a password after you call a free-dial number. In this case you do not need an app.
- The official site lists the current providers and links to their pages. Check it for what is available now.
Set up before you arrive
The official site suggests downloading the app before you come to Japan, so you only have to register when you arrive. Downloading uses data, so do it on a good connection.
Read the provider's current page before you install anything. Apps and services can change.
Keep a backup
- Free Wi-Fi is not available everywhere. Trains, streets and some sightseeing places may have none.
- Think about a SIM card, an eSIM or a pocket Wi-Fi router for your trip.
- On public Wi-Fi, avoid entering card numbers or passwords for important accounts.
FAQ
Is free Wi-Fi available everywhere in Japan?
No. Look for the symbol, or use the official spot finder. Many places do not have it, so plan a backup.
Do I need an app?
Sometimes. It depends on the provider. Some require an app and registration, and some give you a password by phone.
Where can I check the official list?
Use the Japan.Free Wi-Fi website of the Japan Tourism Agency, listed below.
Sources
Related tips
- Business hours in Japan: when shops, offices and temples are openCity shops are usually open from about 10:00 to 20:00 every day, offices close on weekends, and convenience stores never close. Plan around three busy holiday periods: New Year, Golden Week and Obon.
- Emergency numbers in Japan: 110, 119 and the visitor hotlineWho to call in Japan: 110 for the police, 119 for an ambulance or fire, and a 24-hour English hotline for visitors.
- Safety tips: the disaster alert app for visitors to JapanSafety tips is an app supervised by the Japan Tourism Agency. It sends push alerts for earthquakes, tsunami and severe weather, in 15 languages.
- Why Japanese hotels ask to see and copy your passportHotels in Japan must record the nationality and passport number of guests who do not live in Japan, and the Ministry of Health, Labour and Welfare tells them to keep a copy.
- Suica and IC cards: how visitors can pay for trains and shopsA Suica is a rechargeable IC card for trains, buses, vending machines and many shops. Visitors can get a Welcome Suica card or use Welcome Suica Mobile on a phone.
Last checked: 2026-10-31. Rules and prices can change, so please confirm with the official sources above.